How Tekgens collects, uses, and protects your information.

Tekgens respects your privacy and is committed to protecting personal information shared through https://tekgens.com and related digital services. This Privacy Policy explains how we collect, use, store, and protect information in connection with our Shopify development, Headless Commerce, Ecommerce Development, Mobile Commerce Apps, and consulting services across the UAE and wider GCC.

We may collect information you choose to provide directly, including your name, email address, phone number, company name, service interest, budget details, and message content.

We may also collect limited technical and usage information such as browser details, device type, approximate location, referral source, and pages visited to help us understand how the website is used.

Tekgens uses submitted information to respond to enquiries, prepare proposals, communicate about requested services, improve website performance, support marketing measurement, and maintain the security and reliability of our website and internal systems.

When you submit an enquiry through our website, Tekgens may collect your name, email, phone number, company, service interest, and message so our team can review your request and respond appropriately.

Enquiry submissions may also include related context such as the page from which the form was submitted and the date or time of submission for operational and follow-up purposes.

The website may use analytics tools, including Google Analytics or GA4, to understand website traffic, improve performance, evaluate user engagement, and measure marketing effectiveness.

These tools may collect information such as pages viewed, session activity, device or browser information, referral sources, and general geographic insights.

Tekgens may use cookies and similar technologies to support core website functionality, remember preferences, analyze traffic, and improve the experience of visitors.

You can control or disable cookies through your browser settings, although some parts of the website may not function as intended if certain cookies are restricted.

We may rely on trusted third-party service providers for hosting, analytics, form delivery, communication, storage, and infrastructure support. These providers may process data on our behalf only to the extent necessary to perform their services.

Examples may include website hosting platforms, analytics providers, email delivery providers, and cloud database or storage services.

Tekgens takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or loss.

While we work to secure submitted data, no online transmission or storage method can be guaranteed to be completely secure.

If you contact Tekgens or request information about our services, we may follow up with relevant communications related to your enquiry, requested services, or business relationship.

We do not intend to send irrelevant or excessive marketing communications, and you can request that we stop contacting you for promotional purposes at any time.

Depending on your location and applicable law, you may have rights to request access to personal information we hold about you, request corrections, ask for deletion where appropriate, or object to certain uses of your data.

To make a privacy-related request, please contact us using the details listed below.

We retain personal information only for as long as reasonably necessary to respond to enquiries, deliver requested services, comply with legal obligations, resolve disputes, and maintain appropriate business records.

Tekgens may update this Privacy Policy from time to time to reflect operational, legal, or technical changes. Any updated version will be posted on this page with the latest policy language taking effect upon publication.

If you have questions about this Privacy Policy or how Tekgens handles personal information, please contact us at info@tekgens.com.